1. What are digital products?
Digital products are downloadable files that you can purchase and use for personal or commercial purposes. At ujalas.xyz, we offer a variety of digital products, including:
- T-shirt designs: High-quality graphics for printing on T-shirts.
- Hoodie designs: Unique designs for hoodies.
- Mug designs: Creative artwork for mugs.
- Wallpapers: Digital wallpapers for phones, tablets, and desktops.
- PNG designs: Transparent background images for various creative projects.
2. How do I download my purchase?
After completing your purchase, you’ll receive an email with a download link. You can also access your files by logging into your account on our website. All files are available for instant download.
3. Can I customize the designs?
Yes! Most of our designs are customizable. If you need specific changes (e.g., colors, text, or sizes), contact us before purchasing, and we’ll let you know if we can accommodate your request.
4. What file formats do you provide?
Our designs are typically provided in high-resolution PNG, JPEG, or SVG formats. The exact format will be specified in the product description.
5. Are the designs suitable for commercial use?
Some designs are available for commercial use, but this depends on the licensing terms for each product. Check the product description for details. If you’re unsure, contact us before purchasing.
6. Do you offer refunds?
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges. Please review your order carefully before completing the purchase. If you receive a defective or incorrect product, contact us within 7 days for a replacement.
7. Can I resell your designs?
No, our designs are for personal or commercial use only (as per the licensing terms) and cannot be resold or redistributed as digital files. If you’re interested in reselling our designs on physical products (e.g., T-shirts or mugs), contact us for licensing options.
8. What is a PNG file, and why is it useful?
A PNG file is an image format with a transparent background, making it ideal for layering designs onto different surfaces (e.g., T-shirts, mugs, or wallpapers). It’s a versatile format for both personal and commercial projects.
9. Do you offer bulk discounts?
Yes! If you’re interested in purchasing multiple designs, contact us for bulk pricing and discounts.
10. How do I print the designs?
You can use the downloaded files to print the designs at home or through a professional printing service. Ensure you use high-quality materials for the best results.
11. Can I use your designs for social media or websites?
Yes, you can use our designs for social media, websites, or other digital platforms, as long as you comply with the licensing terms. Credit to ujalas.xyz is appreciated but not required.
12. What if I have trouble downloading my files?
If you experience any issues with downloading your files, contact us immediately at [Insert Email Address]. We’ll assist you in accessing your purchase.
13. Do you offer free designs?
We occasionally offer free designs as part of promotions or giveaways. Subscribe to our newsletter or follow us on social media to stay updated.
14. How do I contact customer support?
You can reach us via email at [Insert Email Address] or through the contact form on our website. We aim to respond to all inquiries within 24-48 hours.
15. Are your designs suitable for all ages?
Yes! Our designs are created to appeal to all age groups, from kids to adults. Whether you’re looking for fun, trendy, or elegant designs, we’ve got something for everyone.
16. Can I request a custom design?
Yes, we offer custom design services. Contact us with your requirements, and we’ll provide a quote based on the complexity of the project.
17. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment methods. All transactions are processed through a secure payment gateway.
18. How do I stay updated on new designs and promotions?
Subscribe to our newsletter or follow us on social media:
- Facebook: [Insert Link]
- Instagram: [Insert Link]
- Pinterest: [Insert Link]
19. Do you ship physical products?
No, ujalas.xyz is a digital store. We only provide downloadable files. You can use these files to create physical products (e.g., T-shirts or mugs) through a printing service.
20. What if I need help with my order?
If you need assistance with your order, contact us at [Insert Email Address]. Provide your order number and details, and we’ll help resolve your issue as quickly as possible.